Energy Australia

​EnergyAustralia is one of Australia’s largest energy companies, providing gas and electricity to millions of household and business customers across eastern Australia. EnergyAustralia controls over 5,000 MW of electricity generation, including around 850 MW of renewable energy and 80MWh of grid-scale batteries across the National Electricity Market.

"Certification gives confidence to our customers that our program helps them make a positive difference to the environment."

Type of certification

Product 

How long have you been certified carbon neutral?

Since November 2016 for electricity, and gas became available to customers in May 2020.

Why are you carbon neutral?

We want to partner with and support our customers. Offering carbon neutral options helps our customers reduce their carbon footprint. 

We offer our customers the option of offsetting the emissions associated with their home energy use at no extra cost to them. 

For new customers, offsetting starts from the six month anniversary of the date each account is established.

What are the benefits of your carbon neutral certification?

Certification gives confidence to our customers that our program helps them make a positive difference to the environment and that this impact is credible and is backed by a robust certification standard. 

We are proud to offer our customers the ability to offset their energy use at no extra cost. 

What offset projects do you support?

We support a range of Australian and international projects which meet the integrity principles of the Climate Active standard. 

Examples of these include:

  • Savanna fire management in Arnhem Land, Northern Territory
  • Regenerative ecosystem project in New South Wales
  • Solid waste management in Brazil
  • Energy efficient lighting scheme in India

Why did you choose these projects?

We aim to support Australian projects in addition to international projects. We include a number of projects that have positive broader community and environmental impacts in addition to offsetting carbon emissions.

How can the community support you?

The more customers opting in to our program, the better. When you become a customer of EnergyAustralia, you can opt-in to our carbon neutral energy program at no extra cost.

For new customers, offsetting starts from the six month anniversary of the date each account is set up.

Right now, we have our 230,000 customers in our program. Our goal is to have every customer who wants to reduce their carbon footprint to join our program, so together we can make a big difference.

What has been the impact of your action?

Since launch, we've offset more than 1.1 million tonnes of carbon emissions on behalf of our customers, which came from their home electricity use. That is the equivalent impact of taking around 346,000 cars off the road for one year.

What advice would you give to a business considering certification?

We have found that our customers value the investment we make to offer them carbon neutral home energy at no extra cost to them. The carbon neutral program has been a source of pride with EnergyAustralia and a proof point for the values we bring to our work.

Find out more...

Public Disclosure Statement

Electricity product

CERTIFICATION TYPE:
Product

YEAR

2019

PUBLICATION DATE:
2020-10-22

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Public Disclosure Statement

Gas product

CERTIFICATION TYPE:
Product

YEAR

PUBLICATION DATE:
2020-05-28

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Public Disclosure Statement

Electricity product

CERTIFICATION TYPE:
Product

YEAR

2018

PUBLICATION DATE:
2019-11-11

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Public Disclosure Statement

Electricity product

CERTIFICATION TYPE:
Product

YEAR

2017

PUBLICATION DATE:
2019-11-11

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Public Disclosure Statement

Electricity product

CERTIFICATION TYPE:
Product

YEAR

2016

PUBLICATION DATE:
2019-11-11

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