Founded in 1995, The Knight has a solid 25-year reputation as one of Melbourne’s leading Owners Corporation Management firms.
At The Knight, our core pillars are Insight, Integrity and Results. We provide insight through guidance and education to all stakeholders. We act with integrity by ensuring all activities are conducted for the right reasons and in the right way and we achieve results through industry-leading support and service levels, innovative use of technology and hands-on experience.
Family owned and run, The Knight has used this ethos to build long-lasting and trusted partnerships from day one.
“Our carbon neutral certification will help us align with property owners, service providers and other industry stakeholders who value sustainability and want to partner with like-minded organisations.”
Type of certification
How long have you been certified carbon neutral?
Since December 2021.
Why did you choose to go carbon neutral?
As an organisation who have always valued Corporate Social Responsibility, and holds integrity as one of our core values, reducing our environmental impact was simply a natural extension to this work.
As Owners Corporation Managers representing close to 400 Owners Corporations across Melbourne, we hold a position of respect and influence for many people.
We exist as part of an industry that represents almost 20% of homeowners in Victoria; a sector that, to date, has been largely left out of the sustainability discussion.
Going carbon neutral for us was a way to lead by example and demonstrate to our industry colleagues and clients that sustainable strata is an option.
We are committed to educating our clients on the opportunities available to them and wanted to illustrate our credibility in this space.
What are the anticipated benefits of your carbon neutral certification?
Our carbon neutral certification will help us align with property owners, service providers and other industry stakeholders who value sustainability and want to partner with like-minded organisations.
We hope it will inspire further action from the strata sector, in turn helping to shift both the impact and perception of our industry, which is currently lagging behind standalone homes in sustainability progress.
Among our client base, it will lift our levels of credibility and trustworthiness when advocating for and assisting with sustainability initiatives.
Internally, it will help cement our status as an employer of choice in the industry and, due to a better understanding of our impacts, allow us to make better choices and reduce our emissions in the long term.
What offset project do you support?
A forestry project in Papua New Guinea.
Why did you choose this project?
This project was selected for several reasons. Its proximity to Australia was a consideration, and important to us was the fact that NIHT Topaiyo REDD + works with indigenous landholders, which aligns closely with our own internal focus on reconciliation. Finally, the project had been highly vetted by independent review and was recommended to us as having high levels of direct impact.
How can customers support you?
By choosing to partner with Australia’s first carbon neutral Owners Corporation Management company, consumers can illustrate that sustainability is important and support us to advocate for better sustainability outcomes on their behalf.
What else are you doing to reduce emissions?
We have appointed a Training & Sustainability Manager and formed an internal Sustainability Committee to champion sustainable activities amongst our staff, provide education and create a more sustainable culture within our organisation.
This extends to educating, encouraging, and facilitating our staff to make more sustainable choices in their home lives.
Through the certification process we have been able to identify areas where improvements can be made, and as a result have moved to a carbon neutral paper supply, while advocating for a paperless office and digital filing for our clients.
Finally, we are in the process of fitting out and moving to a new office with energy efficiency and sustainability key considerations in the process.
What has been the impact of your action?
We have reduced our emissions by moving our office to renewable power through Powershop; we have increased literacy on sustainability both among our team and our clients; and we have encouraged and empowered our network to take their own action.
What advice would you give to a business considering certification?
We relied heavily upon data collected from our team to create an accurate picture of our current behaviours. We would recommend getting buy in from both staff and other key stakeholders (landlords, utilities providers etc) ahead of commencing the process to ensure smooth completion.
We also appointed a champion of the process and established an internal working group to support the actions required.
Finally, to ensure sustained engagement and impact, reporting back regularly to staff on progress and outcomes, during the certification process and beyond.