Suncorp Bank

Member Story

With a heritage in banking dating back to 1902, our ambition at Suncorp Bank is to create a brighter future for our customers, our people and our communities.  We truly believe that being a bank that is good for our customers, our people and the world, makes good business sense.

Suncorp Bank

Certification goals

Our journey to carbon neutrality is intrinsically linked to our ambition to create a brighter future and our customer promise to deliver banking you can feel good about. Carbon neutrality is an important step and an indication of Suncorp Bank’s commitment to long term climate action. We want to be doing our part by taking immediate, demonstratable action on climate and offering products and services that support strong economic, social, and environmental outcomes.


Suncorp’s service certification includes the provision of all personal transaction deposit accounts. They are also certified for their business operations.

Certification type

Organisation and Service
Member since 2022


Suncorp Group has committed to source 100% of its electricity from renewable sources by 2025.  

“Our certification sets the benchmark across the banking industry – our transaction accounts are the most widely used financial service across our customer base. Achieving carbon neutrality for our transaction services has been prioritised to offer customers a certified carbon neutral alternative.”

When calculating our emissions, Suncorp Bank’s carbon neutral boundary includes the direct emissions footprint within our operational control like retail branches, commercial offices and contact centres, and other emissions which we can influence like emissions from business travel, employee commuting and working from home emissions.

In 2022, Suncorp Group strengthened its Scope 1 and 2 commitment to net-zero by 2030, which will be achieved through a combination of renewable electricity purchase, vehicle fleet optimisation and other operational efficiency improvements. In 2023, Suncorp Bank plans to continue progress on accounting for Scope 3 emissions from its operations and lending portfolio to enable target setting and reduction strategies.


Read about Suncorp’s Carbon Insights Account

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